FLSA Status: Non-Exempt

*First Review of application will be the week of October 21, 2024.

JOB SUMMARY
To perform a wide variety of routine to complex technical duties in developing, implementing and supporting the District’s geographic information systems (GIS) database; and performs related duties as assigned.

Distinguishing Characteristics
This is the journey level class. Employees at this level receive only occasional instruction or assistance as new, unusual, or unique situations arise and are fully aware of the operating procedures and policies within the work unit.  Positions in this class are flexibly staffed.

Supervision Received and Exercised
Receives supervision from the IT Manager.

 Examples of Duties:

Duties may include, but are not limited to, the following:

• Maintain parcel base map and street center line data. 
• Assist in establishing, coordinating, and implementing long-range GIS planning; forecast and analyze system needs. 
• Assist users in identifying and meeting their automation needs and developing alternative solutions. 
• Assist in planning, preparation, and implementation of GIS related projects. 
• Help to create, maintain, and validate GIS layers and attribute data created by staff or vendors. Integrate various data sets with GIS base map layers.
• Prepare technical documentation such as requirement specifications, data definitions and instructional manuals relevant to the functionality and use of GIS software.
• Instruct department personnel on GIS software and prepare course materials as needed.
• Assist in communicating system status and planned upgrades to end users.
• Provide GIS technical support to all levels of staff in response to requests received by the Information Technology Help Desk Support Line.
• Implement and troubleshoot GIS software.
• Coordinate the management of GIS related projects that may reach across multiple departments.
• May act as a liaison with local and state agencies and vendors in the development of programs, policies, guidelines, and service levels related to GIS.
• Responsible for developing and maintaining standards for GIS layers.
• Assist in producing maps to support District needs and prepare customized reports.
• Prepare and review technical designs, maps, drawings, visual aids, and graphic presentation materials related to District facilities projects.
• Using a variety of technical engineering software including computer aided design/drafting (CAD), produce and maintain maps via geographic information systems (GIS); maintain and make adjustments to the District’s distribution system hydraulic model.
• Maintain mapping and recording of the District’s conveyance and distribution systems and related water facilities.
• Provide database management of maps and records; add new layers, edit documents, or make corrections as needed to document project and engineering/construction history and maintain District mapping records in an up-to-date status. 
• Create and run queries and prepare format output for various routine and special reports required by District departments; update programs and systems with patches and service pack releases provided by outsourced vendors.
• Build and maintain positive working relationships with co-workers, other District employees and the public using principles of good customer service. 
• Perform related duties as assigned.

MINIMUM QUALIFICATIONS

Knowledge of:

• Advanced computer software applications such as CAD and ESRI ArcGIS.
• Relational database structure.
• Basic network operations.
• Global Positioning System (GPS)
• Property research and real property legal descriptions.
• District policies and procedures, engineering standards, and pertinent local, State, and Federal laws, ordinances and rules.
• Principles and practices of technical report writing and data presentation.
• Principles of algebra, geometry, and trigonometry.
• Basic surveying practices and related equipment.
• Principles and practices of recordkeeping.
• Microsoft software used in word processing, spreadsheet, and database applications.
• Web and GIS application development using HTML, Active Server Pages (ASP), Python and ESRI plug ins.
• English usage, spelling, punctuation, and grammar.
• Principles and practices of good customer service.
• Use a variety of computer software to maintain databases and records.
• Maintain and update a variety of electronic and hardcopy files.
• Learn District policies and procedures and engineering standards.
• Learn principles and practices of property research, including boundary determination and land title examination.
• Work outside under a variety of climatic and geographic conditions.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective working relationships with those contacted in the course of work.

Ability to:

• Work independently or as a team member.
• Work on multiple projects, multitask.
• Maintain work effectiveness and meet deadlines with frequent changes in workload and priority of assignment while keeping affected parties appraised of progress.
• Establish and maintain effective working relationships with District staff, external customers and vendors.
• Exercise independent judgment to identify and resolve problems effectively and efficiently without supervision.
• Communicate clearly and concisely, both orally and in writing highly technical content in terminology easily understood by the end user.
• Utilize knowledge of production systems to minimize downtime during the deployment of new software or update.
• Quickly adapt to, learn, and apply new technologies as they may be applied to GIS applications.
• Maintain a high degree of confidentiality while working with privileged, sensitive, and highly personal information.
• On a continuous basis, know and understand all aspects of the job; intermittently analyze work papers, reports, and special projects; research, identify and interpret technical and numerical information, including engineering calculations; observe and problem solve operational and technical policy and procedure; and explain regulations and procedures to others.
• Perform mathematical calculations with speed and accuracy.

EXPERIENCE AND TRAINING
Any combination of experience and training that would provide the required knowledge and abilities is qualifying.  A typical way to obtain the required knowledge and abilities would be:

Experience
Three years of increasingly responsible experience in GIS operations and maintenance including analysis, design, support, training, and documentation; including three years providing technical and functional supervision over assigned personnel. Working with ESRI utility network is highly desirable. 

Training
Equivalent to a Bachelor’s degree from an accredited college with an emphasis in GIS or a closely related field and specialized certifications applicable to current trends in GIS.  Major course work in relational database management is highly desirable. ESRI training and certifications required.

License and Certificate

• Possession of, or ability to obtain, a valid California Driver’s License.
• Ability to obtain Microsoft Certification within six (6) months.
• Current CompTIA A+ certification,  
• Ability to obtain Network+ certification within one (1) year
• Ability to obtain Security + certification within 18 months.
• VMware Certification.
• Desktop Certified Associate Certification and Desktop Certified Professional Certification required.
• Enterprise Associate and Professional Certification required.
• Ability to obtain Developer Entry and Associate Certification within 90 days.

PHYSICAL REQUIREMENTS:

Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting, and stooping in the performance of daily activities. The position also requires grasping, lifting, dragging, and pushing documents, repetitive hand movement and fine coordination in preparing statistical reports and data using a computer keyboard. Additionally, the position requires near vision in reading correspondence, statistical data and using a computer. Acute hearing is required when providing phone and personal service; Lift or carry weight weighing up to 25 pounds. Additionally, the incumbent in this position works outdoors in all weather conditions, including wet, hot and cold with extreme sun exposure. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodations.

Approved: September 23, 2024