Responsible for providing GIS technical assistance, guidance, and support.

ESSENTIAL FUNCTIONS 
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
 
DUTIES

• Collaborate with internal stakeholders to identify their needs, resolve issues, and provide technical education to ensure understanding of topic.  
• Assist in geo-database design and coordinate geo-database implementation, conversion, creation, and documentation; make decisions and provide recommendations that align with department and Citywide policies, procedures, and guidelines.
• Uses ArcSDE and necessary Esri tools to maintain geo-database.
• Identify, analyze, research, inquire, and use independent judgment for problems and/or issues that are difficult to identify or where facts may be insufficient and misleading. 
• Analyze, design, test, and implement GIS solutions; provide recommendations to improve customer experiences.
• Develop and implement plans for all phases of testing, implementation, and solution acceptance.
• Debug problems independently or as part of a team; ensure documentation of issues, action(s), and solutions.
• Collaborate with internal stakeholders to review priorities and assignments to ensure GIS projects fulfill customer expectations and meet deadline requirements; provide rationale for project delays.
• Assist and train customers in utilizing Esri suite of products. 
• Create reports, as needed.

SUPERVISORY/BUDGET RESPONSIBILITIES

• None. 

OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

EDUCATION, EXPERIENCE, AND LICENSES/CERTIFICATIONS

• Bachelor’s Degree from an accredited college or university in Computer Science, Geography, Geographic Information Systems, or related field; and,
• Three (3) years’ experience in GIS data creation and/or maintenance, or related field, 

• Any combination of related education, experience, certifications, and licenses that will result in a candidate successfully performing the essential functions of the job.

REQUIRED SKILLS/ABILITIES
An individual must be able to perform each essential duty satisfactorily. The list below represents the knowledge, skill, and/or ability to perform this job successfully:

• Knowledge of applicable Federal, State, and Local Government laws, ordinances, and regulations.
• Skill in analyzing and researching, to interpret and understand policies, laws, and regulations, and to provide workable recommendations and solutions that maintain compliance.
• Skill in problem solving; identifying problems and reviewing related information to develop and evaluate options and implement solutions. 
• Skill at the advanced level, working with applicable Microsoft Office 365 products, and other software systems to complete work. 
• Skill in providing exceptional service to internal and external customers. 
• Ability to communicate effectively, both in oral and written forms, for the needs of the audience.
• Ability to establish and maintain effective interpersonal relationships.
• Ability to handle records and complex situations of a confidential nature. 
• Ability to handle difficult and stressful situations with professional composure and confidentiality. 
• Ability to work independently and/or within a team environment while handling multiple tasks and changing priorities while maintaining attention to detail. 
• Ability to develop, understand, interpret, and apply rules, policies, and procedures concerning operations.

CONDITIONS OF EMPLOYMENT

• Must have and maintain a valid Class “C” Driver’s License and valid state required minimum automobile liability insurance prior to employment (must obtain Texas Class “C” driver’s license and state required minimum automobile liability insurance within 90 days of hire per state law)
• Must pass a drug test, driver’s license check, criminal history background check and social security number verification. 
• Must attend and successfully complete the City’s Defensive Driving Course (DDC) as soon as possible after employment (if required to drive City vehicle or personal vehicle for City business).
• Must meet civilian hiring standards of the Denton Police Department. 

SAFETY 

• Perform preventive maintenance on tools and equipment; ensure equipment is in safe operating condition.
• Follow established safety procedures and techniques to perform job duties, including lifting and climbing; operate tools and equipment according to established safety procedures.
• Promptly report unsafe conditions in the work area and/or any conditions that are not immediately correctable to the supervisor.

WORKING CONDITIONS/PHYSICAL REQUIREMENTS 

• Safety Sensitive (Subject to random drug testing): No.
• Tools/Equipment Used: Standard office equipment, including computer and peripherals. 
• Posture: Prolonged sitting and standing; occasional stooping, squatting, kneeling, bending, pushing/pulling, and twisting.
• Motion: Frequent repetitive hand motions, including keyboarding and use of mouse; occasional reaching.
• Lifting: Lifting and carrying (less than 15 pounds).
• Environment: Works in an office setting; occasionally requires irregular and/or prolonged hours.
• Travel: Travels to City of Denton buildings and professional meetings as required.
• Attendance: Regular and punctual attendance at the worksite is required for this position. 
• Mental Demands: Maintains emotional control under stress; works with frequent interruptions.

CORE VALUES

• Inclusive
• Collaborative
• Service-Oriented
• Strategically Focused
• Fiscally Responsible

TOP TIER BENEFITS

• Medica, dental, and vision coverage in addition to life and disability insurance plans?
• Employee Health Clinic 
• Paid Vacation Days and Paid Holidays
• Retirement Plan 

EEO STATEMENT 
The City of Denton is an equal opportunity employer. It is the City of Denton’s policy to prohibit discrimination and harassment of any type and to afford equal employment opportunities to employees and applicants without regard to any protected class, status, characteristic, or activity. All employment decisions, including decisions regarding recruitment, selection, hiring, compensation, benefits, training, advancement, discipline, discharge, and other terms, conditions, and privileges of employment are made without regard to any lawfully protected class, status, characteristic, or activity. 
 

 
This job description is not an employment agreement, contract agreement, or contract.  Management has the exclusive right to alter this job description at any time without notice.

E-Verify: 
The City of Denton participates in the federal E-Verify program in order to verify a new employee's authorization to work in the United States. Applicants must be lawfully authorized to work in the U.S.